I Haven't Received My Item, What Should I Do?
We aim to dispatch your orders as soon as clear payment is received, depending on your location it can take some time and is often out of our hands. 

Do All Products Come With A Guarantee & What's Included?
All our products come with a full 1 Year return to base warranty. Please use our contact us page if you need any further assistance with your product.

When Does The Warranty Become Effective?
The Warranty becomes effective from the date of purchase.

How Do I Know If A Keyboard Is Available In Another Layout That's Not Listed?
We regularly update our website and stock levels to make sure that it is accurate and up to date. However, if you require a keyboard in another layout, that is not on our website, you can email us and we will do our best to assist. Alternatively all our keyboards have a flag on the image showing which layout it is, so make sure you check using our filter option.

I Have A Question About A Product, How Do I Contact You?
There are many ways you can get in touch with Mechanical Keyboards EU. Whether you have a question or want to know more information about a product, our team is ready to help. You can contact us via phone, email or through the request form. All these details can be found on our 'Contact Us' page.

What Payment Methods Are Accepted By Mechanical Keyboards EU?
We accept payment through PayPal. This is because PayPal is one of the securest methods available and has high security levels and helps prevent against fraud and phishing. Every transaction is heavily guarded by PayPal with their next-level encryption, so you can shop with confidence when you make a purchase on our website. You can still checkout with PayPal without having a PayPal account.

Any other questions?

For further information please check our Terms and conditions page or alternatively us our Contact Us page for further help.