FREQUENTLY ASKED QUESTIONS
What warranty do I get?

All of our products come with a full one-year return-to-base warranty. If you need any further assistance with your product, please use our "Contact Us" page.

When does my warranty start?

Your warranty becomes effective from the date of purchase.

Are keyboards available in other than what is listed?

We frequently update our website and stock levels to ensure product availability. However, if you need a keyboard in a layout that is not displayed on our website, you can email us and we will do our best to assist you. 

I have a question about a product?

There are several ways to get in touch with us. Our team are ready to help whether you have a question or need more information about a product. You can contact us by email, or through the request form on our "Contact Us" page.

What payment methods do you accept?

We accept all major debit and credit cards using PayPal. PayPal is one of the worlds leading payment processors, making your transaction with us secure and hassle free. You can still checkout with us even if you don't have a PayPal account.

Do you deliver to other countries?

Yes, we deliver to a number of different countries. Please head over to our delivery information page where you will find a list of the countries we currently deliver to.

What switch type should I buy?

Switch type is mainly down to personal preference and what your main use your keyboard will be for whether its for gaming, typing or all round use. Below is a quick guide to give you a head start.
Switch Type Best for
Cherry MX Black Linear (Smooth / No click) Gaming
Cherry MX Blue Clicky (Soft bump / Audible click) Typing
Cherry MX Brown Tactile (Soft bump / No click) All purpose / General use
Cherry MX Clear Tactile ( No click) All purpose / General use
Cherry MX Red Linear (Smooth / No click) Gaming
Cherry MX Silent Red Linear (Smooth / No click) Gaming (Minimal Noise)
Cherry MX Speed Silver Linear (Smooth / No click) Typing (Speed)
Gateron Baby Kangroo Tactile ( No Click) All purpose / General use
Gateron Pro Yellow Linear (Smooth / No click) Gaming
Gateron Pro Brown Tactile (No Click) All purpose / General use
Kailh Box Jade Clicky (Soft bump / Audible click) Typing
Kailh Box Brown Tactile (Soft bump / No click) All purpose / General use
Kailh Box White Clicky (Soft bump / Audible click) Typing
Kailh Box Jellyfish Y Linear (Smooth / No click) Gaming (Minimal Noise)

What size keyboards do you sell?

We offer a variety of keyboard sizes to suite your personal preference.Whether you need a full size keyboard for easy access of every key or you prefer a small and compact keyboard to free up space on your desk, we have got it covered.
Keyboard Size

No of Keys 
(
May differ between brands)

Function Keys Arrow Keys Number Pad
Full Size (100%) 105 Yes Yes Yes
TKL (75%) 88 Yes Yes No
SF (65%) 68 No Yes No
Mini (40%) 62 No No No
Compact (40%) 47 No No No

Keycap material types. Whats the difference?

Keycaps are made from different materials . We have put together a quick guide below help with your choice.
Type Description
PBT Polybutylene terephthalate (PBT) is a type of plastic used for keycaps. It is known for being durable and resistant to heat, chemicals, and UV light. PBT keycaps are considered a good choice for those who want long-lasting keycaps that won't wear down or become shiny over time
ABS

ABS keycaps are made of acrylonitrile butadiene styrene, a type of thermoplastic polymer. ABS keycaps are known for being lightweight and inexpensive, which makes them a popular choice for budget mechanical keyboards.

Rubber

Rubber keycaps are made from a soft, rubber-like material that provides a unique tactile feel. They are often used for gaming keyboards because they offer an excellent grip and are highly durable. Rubber keycaps are also resistant to wear and tear, which makes them a good choice for frequent use. Additionally, they are easy to clean and maintain, which helps to ensure a long lifespan.

Backlit

Backlit keycaps are designed to allow light to shine through the keycap, illuminating the lettering or design on the keycap. This makes it easier to see the keys in low-light environments, which can be particularly helpful for gamers or those who work in dimly-lit areas. Backlit keycaps are available in a variety of colours and styles, and can be used to create a unique and personalised look for your keyboard.

Non Backlit

Non-backlit keycaps are simply keyboard keycaps that do not allow light to shine through the keycap. The main advantage of non-backlit keycaps is that they are often less expensive and a good option for people who prefer the simpler look of non-backlit keycaps, which can provide a more minimalistic and classic appearance.